日本亚马逊自动扣费的3900日元prime会员费可以退回吗？

日本亚马逊自动扣费的3900日元prime会员费可以退回吗？

答案是可以的，接下来实战分享退回流程。

登录日亚官网，点击进入账户中心，点击prime设置：

继续点击Contact Us按钮

小编发现自己的prime会员有效期到2020年4月1日，刚刚缴费，确定是这点原因以后，小编决定取消，并且之前看网友说过可以追回这3900日元的费用，所以果断找客服去解决，看我如下操作：

下拉到日亚的网页底部，找到Contact Us

继续点击Contact Us按钮

按照下图的选项一步步勾选完毕后就可以进入和客服聊天了：

下边是我说的聊天内容，给大家附上，大家可以借鉴：

You are now connected to Takao from Amazon.co.jp

Me: hello

Takao: Hello

Thank you for contacting to us at Amazon.co.jp. My name is Takao. What can I do for you today?

Me: my prime membership charge me 3900

Takao: let me check.

Me: but i do not to charge it

Takao: You mean... you wish to cancel the membership and refund?

Me: yes

Takao: I see. if you did not know about this charging, we are so sorry.

I will cancel it. Please wait

Me: but the money can be return?

Takao: Yes.

Me: ok thanks

Takao: I will arrange your refund of 3,900 yen to your visa card.

Please note.

our refund process may take 2 to 3 days to be completed.

If you wish to confirm the exact date for this refund, please contact your credit card company or check your next transaction statement.

We appreciate your cooperation in advance.

Me: ok

Takao: Thank you.

Anything else?

Me: no thanks

Takao: OK.

If you don't have further questions or concern,

Whenever you're ready, please close this chat window

Me: ok

Takao: We look forward to seeing you again soon. Have a great day!

这样就结束了，客服说了，2-3天内会罚钱退给我，还有prime会员资格也就没有了，很简单的分享，希望对大家有帮助。

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